Common questions
Why did my reminder not appear?
Confirm that the reminder time is still in the future. Then open Note Nest Settings and check Notification Status. If access is denied, choose Open System Settings and allow notifications for Note Nest.
Where are my notes stored?
Notes and folders are stored locally on your device. This release does not include an account, iCloud sync, or a Note Nest backend.
Can I restore a JSON export?
Not in version 1. Export creates a portable JSON copy for safekeeping, but import and restore are not currently included.
What happens when I delete a folder?
The folder is removed after confirmation. Its notes remain in Note Nest without a folder and stay available from the Notes view.
Can I recover a deleted note?
Yes. Open Recently Deleted to restore the note before its 30-day retention period ends. You can also permanently delete it sooner from Recently Deleted.
How do I remove all Note Nest data?
Open Settings, choose Delete All Data, review the counts, and complete the final confirmation. You can choose Export First before deleting. The app removes notes, folders, reminders, and Note Nest results from system search, leaving the library empty.
Before requesting help
- Confirm the Note Nest version in Settings under About.
- Include your iOS version, device model, and the steps that produced the issue.
- Restart the app and repeat the action once.
- For reminder issues, include the notification permission status.
- Do not include private note content or attach exported JSON files.
Contact
For Note Nest development support, use the portfolio contact route and include “Note Nest” in your message. Do not include private note content or exported files.
Privacy
Read the Note Nest Privacy Policy for details about on-device storage, notifications, exports, retention, and deletion.